Request sent.
An agent will put it together and send it to you — by email and by text, to the contacts already on your policy. Usually the same business day, always within one.
Then it will go to the old ones and you will not see it. Call 915-503-1207 or text 915-594-3777 and we will update the policy and resend it while you are on the line.
What each document actually is
One small card per vehicle. It shows the company, the policy number, the dates the policy runs, and which car it covers. It is what you hand to an officer at a traffic stop and what a dealership wants before you drive off the lot.
Texas and New Mexico both accept it on your phone. You do not need the paper one.
Usually called the dec page. It is the summary of the whole policy: every vehicle, every driver, every coverage with its limit and deductible, the premium, and the dates. Two or three pages, not a card.
This is the one a lender, a leasing company or a landlord asks for, because it proves not just that you have insurance but that you have the specific coverage they require.
Questions that come with this
Same business day in almost every case, and within minutes if you call during office hours rather than filling in this form. Mon–Fri, 11am–5pm Mountain.
Because a declarations page lists your vehicles, your drivers and your address. If we sent it to whatever address a form typed in, anyone with your policy number could collect it. Sending it where the policy already points is the check.
Call or text and we will look it up from your name and date of birth. We hold the policy on our side, so it takes about a minute.
That is usually a reference number problem rather than a sending problem — lenders file by loan number, not by name. Send us the loan number and we will resend it referenced properly. Your bank can also request it directly: the lienholder page →
Yes. Put it in the notes box. By default we send a card for every vehicle on the policy, which is what most people want.
Not in Texas or New Mexico — a photo or the PDF on your phone is accepted. Keeping a paper copy anyway costs nothing and phones run out of battery.