We are always hiring.
No postings, no closing dates. We are a growing agency in El Paso and we would rather meet the right person than wait for a vacancy to open. Send us your resume and we will read it.
What the work is
Safe House is an independent agency, which means we shop a shelf of carriers on behalf of the person in front of us rather than selling one company's product. Day to day that looks like quoting, explaining, and then looking after the policy afterwards — payments, changes, ID cards, claims, the renewal a year later.
The customers are our neighbors: families in El Paso and Las Cruces, work trucks, first-time drivers, people with a foreign license who have been told no somewhere else. A lot of the job is patience and plain language.
The kind of work we take people on for
Not a list of openings — a description of what happens here. Tell us which of these sounds like you, or tell us something we have not thought of.
Personal lines
Car, home, renters, motorcycle. Quoting, advising and servicing the policies that make up most of what we write.
Commercial lines
Work trucks, fleets, tow rigs and small business. More moving parts, longer conversations, and a customer whose livelihood is on the policy.
Customer service
The person who answers when something has gone wrong or a payment did not go through. Not a stepping stone — it is the job most people judge us by.
What we look for
English and Spanish
Genuinely both. Half of our conversations start in Spanish and a customer can tell immediately whether you are comfortable or translating.
Licensed — or willing to be
A Texas General Lines license is ideal. If you do not have one and you are serious about getting it, say so; we would rather train someone good than hire someone available.
Straight with people
Telling a customer the honest number, including when it is higher than they hoped or when we are not the right agency for them. That is the whole reputation.
You finish things
Insurance is follow-through: the document that still needs a signature, the payment due Friday, the call back you promised. The work is mostly remembering.
Send us your resume
A real person reads every one of these. If there is a fit we call you — and if there is not one right now, we keep it on file rather than deleting it.
Got it — thank you.
A person will read your application and reach out if there is a fit.
Would rather talk first? Call 915-503-1207 or text 915-594-3777.