This notice explains what information Client Center uses and how we protect it. It adds to the privacy notice Safe House gives you as your insurance agency.
What we use
The information in our records about you and your policies (for example your name, email, policies, vehicles, drivers' names and coverages), the documents your agent shares with you, and account security information: your sign-in email, the date and time of sign-ins, and the device and browser used. We do not show your Social Security number, driver's license numbers, dates of birth or payment card details in Client Center.
How we use it
To show you your insurance information, to keep your account secure (for example sending sign-in codes and alerting you when your email, phone or password changes), and to keep a record of important account activity.
Who we share it with
Our service providers that help run Client Center (hosting, database and email delivery) process information only on our behalf. We do not sell your information.
How we protect it
Encrypted connections, passwords stored by a dedicated service and never visible to our staff, sign-in codes for new devices, automatic sign-out, and alerts with a one-click "I didn't request this change" lock.
Retention
If your Client Center access is closed, your insurance records are kept for the period required by law and our record-retention policy (at least eight years after a policy ends).
Questions
Call 915-503-1207 or email contact@safehouseins.com.